Durja Associates takes privacy seriously. We only ask for information that helps us respond to enquiries, provide accountancy and tax services, meet professional obligations and keep appropriate records.
Information we collect
We may collect your name, business name, email address, phone number, enquiry details, meeting notes and information about your accounting, tax, bookkeeping, VAT, payroll, CIS, director tax or landlord tax needs.
If you become a client, we may also need identity documents, business records, tax references, Companies House details, HMRC information, accounting software access and other records needed to provide professional services.
How we use your information
We use your information to respond to enquiries, arrange consultations, provide quotations, carry out onboarding, deliver agreed services, communicate with you, keep records and meet legal, regulatory and professional responsibilities.
We may also use your contact details to send service updates directly related to your enquiry or work with us. We do not sell personal information.
Sharing information
Where needed, information may be shared with HMRC, Companies House, accounting software providers, secure document systems, payment providers, professional advisers or other parties involved in delivering agreed services.
We only share information where there is a genuine reason, legal requirement or client instruction to do so.
How we keep information secure
We use reasonable technical and organisational measures to protect information. This may include secure software, controlled access, password protection and careful handling of documents and client records.
Your rights
You can ask to access, correct or delete personal information where the law allows. Some records may need to be kept for legal, tax, regulatory or professional reasons.
Contact about privacy
If you have a privacy question, email Info@DurjaAssociates.co.uk or call 07861 472693.
This policy is a practical website privacy notice. It should be reviewed before launch alongside your final hosting, analytics, form handling and client onboarding process.